Quick answer: The app works best on one device. Reinstalling the app will cause you to lose your progress. If you're planning to change devices, contact us first - we can explain how it works and help you understand your options. iOS users who subscribed through the App Store can share their subscription with family using Family Sharing.
Our app is designed to work on one device at a time. Here's why:
Your learning progress (words you've learned, lessons you've completed) is saved directly on your device. When you use the same account on multiple devices at once, it can cause problems with saving your progress correctly.
Important warnings:
- Reinstalling the app will result in loss of your learning progress
- Using the app simultaneously on multiple devices may cause errors in saving your data
Planning to change devices? Please contact us before you make any changes. We'll explain how the app works and what to expect, so you can make an informed decision.
Family Sharing for iOS users
If you subscribed through the App Store, you can share your subscription with family members using Apple's Family Sharing feature.
Keep in mind: Each device will have its own separate word dictionary, so progress won't sync between devices.
Learn how to set up Family Sharing: https://support.apple.com/HT201088